Frequently Asked Questions

Everything you need to know about your Pé de Algodão experience.

What materials are used in Pé de Algodão products?

We prioritize comfort and sustainability by using 100% premium organic cotton and hypoallergenic fibers, ensuring a soft touch against your skin.

How long does shipping take?

Standard domestic shipping typically takes 3 to 7 business days. International delivery times vary by location, usually ranging from 10 to 20 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our Returns Portal to start your process.

How do I find my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.